ATTITUDES AND PERCEPTIONS OF USING ZOOM: A SURVEY OF CAMBODIAN UNIVERSITY STUDENTS
DOI:
https://doi.org/10.37249/assalam.v7i1.511Keywords:
Attitudes, Cambodian Students, COVID-19, Perceptions, ZoomAbstract
Due to the COVID-19 pandemic, many Cambodian schools and universities have been forced to move their educational activities from face-to-face to online modes. Those universities and schools have been using some online applications like Zoom as their teaching and learning delivery platform. Consequently, there have been challenges to the use of the app. The current study employed a quantitative design, and it was conducted at a Cambodian university with a total of 50 students. The study aimed to investigate those students' attitudes and perceptions toward using the Zoom platform for their online learning. The results showed that the students had negative attitudes toward the use of Zoom as well as low perceptions of using Zoom during the pandemic. Future studies should be conducted with a bigger sample size at other universities across the country. A qualitative study or a mixed-methods design is also recommended. Teachers’ attitudes and perceptions of using Zoom for teaching might also be welcome.
Downloads
References
Adenegan, K. E., & Abiodun, O. A. (2018). Usage of Zoom Cloud Meeting for Virtual Meetings and E-Learning. The Green Institute, 1–13.
Agarwal, S., & Kaushik, J. S. (2020). Student’s perception of online learning during the COVID pandemic. The Indian Journal of Pediatrics, 87(7), 554-554.
https://doi.org/10.1007/s12098-020-03327
Alameri, J., Masadeh, R., Hamadallah, E., Ismail, H. B., & Fakhouri, H. N. (2020). Students’ perceptions of E-learning platforms (Moodle, Microsoft Teams, and Zoom platforms) in the University of Jordan education and its relation to self-study and academic achievement during the COVID-19 pandemic. Advanced Research & Studies Journal, 11(5), 21-33.
Anastasiades, P. S., Filippousis, G., Karvunis, L., Siakas, S., Tomazinakis, A., Giza, P., & Mastoraki, H. (2010). Interactive video conferencing for collaborative learning at a distance in the school of 21st century: A case study in elementary schools in Greece. Computers & Education, 54(2), 321-339.
https://doi.org/10.1016/j.compedu.2009.08.016
Archibald, M. M., Ambagtsheer, R. C., Casey, M. G., & Lawless, M. (2019). Using Zoom videoconferencing for qualitative data collection: perceptions and experiences of researchers and participants. International Journal of Qualitative Methods, 18(2019), 1-18.
https://journals.sagepub.com/doi/full/10.1177/1609406919874596
Bagata D.T.R., Umamah A., Fikri, D. (2020). EFL university students’ perception of the use of online learning platforms in the Covid-19 pandemic. Jurnal Penelitian, Pendidikan dan Pembelajaran,15(34), 1-12. http://repository.unisma.ac.id/handle/123456789/889
Cakrawati, L. M. (2017). Students' perception of the use of online learning platforms in EFL classroom. English Language Teaching and Technology Journal (ELT-Tech Journal), 1(1), 22-30. https://doi.org/10.17509/elt%20tech.v1i1.9428
Candarli, D., & Yuksel, H. G. (2012). Students’ perceptions of videoconferencing in the classrooms in higher education. Procedia-Social and Behavioral Sciences, 47(2012), 357-361.
https://doi.org/10.1016/j.sbspro.2012.06.663
Chet, C., Sok, S., & Sou, V. (2022). The Antecedents and consequences of study commitment to online learning at higher education institutions (HEIs) in Cambodia. Sustainability, 14(6), 1-43.
https://www.mdpi.com/2071-1050/14/6/3184
Demuyakor, J. (2020). Coronavirus (COVID-19) and online learning in higher institutions of education: A survey of the perceptions of Ghanaian international students in China. Online Journal of Communication and Media Technologies, 10(3), 1-9.
https://doi.org/10.29333/ojcmt/8286
Dharma, H. R. C., Asmarani, D., & Dewi, U. P. (2017). Basic Japanese grammar and conversation e-learning through Skype and Zoom online applications. Procedia Computer Science, 116(2017), 267–273.
https://doi.org/10.1016/j.procs.2017.10.055
Doggett, A. M. (2007). The videoconferencing classroom: What do students think?. Journal of Industrial Teacher Education, 44(4), 29-41. https://digitalcommons.wku.edu/arch_mfg_fac_pub/3/
Em, S. (2021a, May 4). Opinion: Factors to consider education reforms in Cambodia. Cambodianess. Retrieved from https://cambodianess.com/article/opinionfactors-to-consider-education-reforms-in-cambodia
Em, S. (2021b). Challenges of online learning during the COVID-19 pandemic: A survey of Cambodian high school students. Cambodian Journal of Educational Research, 1(2), 96-108. https://cefcambodia.com/2021/07/07/challenges-of-online-learning-during-the-covid-19-pandemic-a-survey-of-cambodian-high-school-students/
Em, S., Nun, N., & Phann, S. (2021). Qualities, personal characteristics, and responsibilities of qualified teachers in the 21st century. Cambodian Journal of Educational Research, 1(2), 49-63. https://cefcambodia.com/2021/11/18/1191/
Em, S. (2022, November 25). Reflection of graduate students' perceptions of the impacts of COVID-19 on education in Cambodia. English Academic Essay. Retrieved from https://englishacademicessay.org/2022/11/25/reflection-of-graduate-students-perceptions-of-the-impacts-of-covid-19-on-education-in-cambodia/
Em, S. (2023). Cambodian students' online learning challenges during the COVID-19 pandemic: A vision for future measures. International Journal of Cambodian Education, 1(1), 1-5. https://englishacademicessay.org/2023/01/05/cambodian-students-online-learning-challenges-during-the-covid-19-pandemic-a-vision-for-future-measures-2/
Fujiono, F., Hidayati, N., & Natchiar, F. (2021). Impact of distance learning through Zoom application and WhatsApp group on students’ attitude and English aptitude: A case study on students of ICT due Covid-19 outbreak. Kontribusia (Research Dissemination for Community Development), 4(2), 455-458.
http://dx.doi.org/10.30587/kontribusia.v4i2.2744
Gillantes, S., & Yreck, S. (2021). Teaching challenges using the Zoom application that focuses on student concentration in online classrooms. Journal of Asian Multicultural Research for Educational Study, 2(1), 16-20.
https://doi.org/10.47616/jamres.v2i1.134
Heng, K. (2020, July 05). COVID-19: A silver lining in the crisis for Cambodia’s education sector. Cambodian Education Forum. https://cefcambodia.com/2020/07/05/covid-19-a-silver-lining-in-the-crisis-for-cambodias-education-sector/
Heng, K., & Sol, K. (2021). Online learning during COVID-19: Key challenges and suggestions to enhance effectiveness. Cambodian Journal of Educational Research, 1(1), 3-16. https://cefcambodia.com/2020/12/08/online-learning-during-covid-19-key-challenges-and-suggestions-to-enhance-effectiveness/
Heng, K., Sol, K., & Em, S. (2023). COVID-19 and digital transformation of Cambodian higher education: Opportunities, challenges, and the way forward. In P. Ordóñez de Pablos, X. Zhang, & M. Almunawar (Ed.), Handbook of research on education institutions, skills, and jobs in the digital era (pp. 307-327). IGI Global. https://doi.org/10.4018/978-1-6684-5914-0.ch018
Hoeun, U., & Em, S.(2021, July 4). Opinion: Factors to think of if you want to be the best English language teacher. Cambodianess. Retrieved from https://cambodianess.com/article/factors-to-think-of-if-you-want-to-be-the-best-english-language-teacher
Karal, H., Cebi, A., & Turgut, Y. E. (2011). Perceptions of students who take synchronous courses through video conferencing about distance education. Turkish Online Journal of Educational Technology-TOJET, 10(4), 276-293. https://eric.ed.gov/?id=EJ946636
Kaur, G. (2020). Digital life: Boon or bane in teaching sector on COVID-19. CLIO An Annual Interdisciplinary Journal of History, 6(6), 416-427.
Knipe, D., & Lee, M. (2002). The quality of teaching and learning via videoconferencing. British Journal of Educational Technology, 33(3), 301–311.
https://doi.org/10.1111/1467-8535.00265
Komsiyah, I. (2021). The challenge of Zoom cloud meeting in the online learning process. AL-ISHLAH: Jurnal Pendidikan, 13(2), 829-835. https://doi.org/10.35445/alishlah.v13i2.820
Lowenthal, P., Borup, J., West, R., & Archambault, L. (2020). Thinking beyond Zoom: Using asynchronous video to maintain connection and engagement during the COVID-19 pandemic. Journal of Technology and Teacher Education, 28(2), 383–391. https://www.learntechlib.org/primary/p/216192/
Lussianda, E. O., Anggraini, N., & Febrina, L. (2021). Use of Zoom-based learning media to increase interest in learning during the Covid-19 pandemic. Husnayain Business Review, 1(1). https://doi.org/10.54099/hbr.v1i1.15
Li, C., & Lalani, F. (2020). The Covid-19 pandemic has changed education forever. this is how. 2020. URL: https://www. weforum. org/agenda/2020/04/coronavirus-educationglobal-covid19-online-digital-learning.
Long, N. & Khoi, B. (2020). The intention to study using Zoom during the SARS-CoV-2 Pandemic. International Journal of Emerging Technologies in Learning (iJET), 15(21), 195-216. https://www.learntechlib.org/p/218352/
Mader, C., & Ming, K. (2015). Videoconferencing: A new opportunity to facilitate learning. The Clearing House: A Journal of Educational Strategies, Issues, and Ideas, 88(4), 109-116.
https://doi.org/10.1080/00098655.2015.1043974
Mahyoob, M. (2020). Challenges of e-learning during the COVID-19 pandemic experienced by EFL learners. Arab World English Journal, 11(4), 351-362. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3652757
Mailizar, A., Abdulsalam, M., & Suci, B. (2020). Secondary school mathematics teachers' views on e-learning implementation barriers during the COVID-19 pandemic: The case of Indonesia. Eurasia Journal of Mathematics, Science & Technology Education, 16(7), 1-9. https://eric.ed.gov/?id=EJ1272650
Major, C. (2020). Innovations in teaching and learning during a time of crisis. Innovative Higher Education, 45(4), 265-266.
https://link.springer.com/article/10.1007/s10755-020-09514-w
Male, H., Murniarti, E., Simatupang, M. S., Siregar, J., Sihotang, H., & Gunawan, R. (2020). The attitude of an undergraduate student towards online learning during the Covid-19 pandemic. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(4), 1628-1637. http://repository.uki.ac.id/id/eprint/2873
Maul, J., Berman, R., & Ames, C. (2018). Exploring the psychological benefits of using emerging video technology to coach and retain doctoral learners. International Journal of Doctoral Studies, 13(2018), 49-78.
McClendon, C., Neugebauer, R. M., & King, A. (2017). Grit, growth mindset, and deliberate practice in online learning. Journal of Instructional Research, 8(2017), 8–17. https://eric.ed.gov/?id=EJ1153307
Moore, J. L., Dickson-Deane, C., & Galyen, K. (2011). e-Learning, online learning, and distance learning environments: Are they the same?. The Internet and Higher Education, 14(2), 129-135.
https://doi.org/10.1016/j.iheduc.2010.10.001
Mu'awanah, N. (2021). Strengths and challenges in using Zoom to support English learning during Covid-19 pandemic. Jurnal Ilmiah Sekolah Dasar, 5(2), 222-230. https://doi.org/10.23887/jisd.v5i2.35006
Nuryanto, M. (2021). Fostering success and motivating EFL learners using Zoom Meeting: A Synchronous Learning Strategy. Anglophile Journal, 1(2), 1-12.
http://dx.doi.org/10.51278/anglophile.v1i2.174
Pang, S., Nhor, R., & Em, S. (2022). Cambodia teachers' readiness of using ICT: The case of rural-upper secondary schools. Jurnal As-Salam, 6(2), 145-162.
https://doi.org/10.37249/assalam.v6i2.432
Rahayu, D. (2020). Students’ e-learning experience through a synchronous Zoom web conference system. Journal of ELT Research: The Academic Journal of Studies in English Language Teaching and Learning, 5(1), 68–79.
Rapanta, C., Botturi, L., Goodyear, P., Guàrdia, L., & Koole, M. (2020). Online university teaching during and after the Covid-19 crisis: Refocusing teacher presence and learning activity. Postdigital Science and Education, 2(3), 923-945.
https://link.springer.com/article/10.1007/s42438-020-00155-y
Roy, H., Ray, K., Saha, S., & Ghosal, A. (2020). A study on students’ perceptions of online zoom-app based flipped class sessions on anatomy organized during the lockdown period of the COVID-19 epoch. Journal of Clinical and Diagnostic Research 14(6), AC01-AC04. https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-620693
Ryan, E., & Poole, C. (2019). Impact of virtual learning environment on students’ satisfaction, engagement, recall, and retention. Journal of medical imaging and radiation sciences, 50(3), 408-415. https://doi.org/10.1016/j.jmir.2019.04.005
Sayem, A. S. M., Taylor, B., Mcclanachan, M., and Mumtahina, U. (2017). Effective Use of Zoom Technology and Instructional Videos to Improve Engagement and Success of Distance Students in Engineering. Proceedings, AAEE2017 Conference, 1-6.
https://acquire.cqu.edu.au/ndownloader/files/25838765
Sey, K. (2021). E-readiness of Cambodian undergraduate students in using Google Classroom. Cambodian Journal of Educational Research, 1(2), 87-95.
Singhal, M. K. (2020). Facilitating virtual medicinal chemistry active learning assignments using advanced Zoom features during COVID-19 campus closure. Journal of Chemical Education, 97(9), 2711-2714.
https://doi.org/10.1021/acs.jchemed.0c00675
Suadi, S. (2021). Students’ perceptions of the use of Zoom and Whatsapp in ELT amidst the Covid-19 pandemic. SALEE: Study of Applied Linguistics and English Education, 2(1), 51-64.
https://doi.org/10.35961/salee.v2i01.212
Suhaimi, L. P., & Yunus, M. M. (2021). ‘Zooming into MUET students' perception of writing skills through online cooperative learning. Malaysian Journal of Social Sciences and Humanities (MJSSH), 6(9), 493-503.
https://doi.org/10.47405/mjssh.v6i9.975
Tsarapkina, J. M., Anisimova, A. V., Grigoriev, S. G., Alekhina, A. A., & Mironov, A. G. (2020, November). Application of Zoom and Mirapolis Virtual Room in the context of distance learning for students. Journal of Physics: Conference Series, 1-6. https://iopscience.iop.org/article/10.1088/1742-6596/1691/1/012094/meta
Vandenberg, S., & Magnuson, M. (2021). A comparison of student and faculty attitudes on the use of Zoom, a video conferencing platform: A mixed-methods study. Nurse Education in Practice, 54(2021), 1-6.
https://doi.org/10.1016/j.nepr.2021.103138
Wang, Q., Huang, C., & Quek, C. L. (2018). Students’ perspectives on the design and implementation of a blended synchronous learning environment. Australasian Journal of Educational Technology, 34(1). 1-13.
https://doi.org/10.14742/ajet.3404
Wan-Hassan, W. A. S., Ariffin, A., Ahmad, F., Hamzah, N., Rubani, S. N. K., & Zakaria, N. (2020). Students' perceptions of using Zoom meet webinar during COVID-19 pandemic in technical and vocational education. Journal Of Critical Reviews, 7(19), 5853- 5858.
WHO. (2020, February 19). The Ministry of Health responds to first positive case of new coronavirus. World Health Organization.
Yasin, I. (2021). Students' perception toward the use of Zoom for teaching speaking. Language-Edu, 10(6), 1-25.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Kassy Sey, Sereyrath Em

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.